Train Host Program
Trainriders Northeast is planning a Train Host program in Vermont, similar to what exists in Maine. This is your opportunity to do something tangible to support trains . . . that involves both RIDING trains and directly helping people. We are recruiting now for volunteers who will be ready when the program starts.
The purpose of the TrainRiders Host Program is to have volunteers serve as goodwill ambassadors; to promote patronage of The Vermonter and the Ethan Allen Express; to assist passengers with information onboard the train, along the route and at scheduled stops; to assist train crews in duties as requested by them; and to promote rail safety.
You can have a direct impact on the quality of experience for Amtrak Vermonter passengers – because you will be part of it!
As you might expect, there is a preliminary screening, a training program and brief “apprenticeship” period.
Duties include arriving at the boarding station 30 minutes before train departure, obtaining handouts, introducing yourself to the conductor, assistant conductor and passengers, regularly walking through the train providing information, handouts and assistance to passengers as needed or requested, observing for hazardous conditions, cleanliness, heating and cooling conditions in the coaches and café car, assisting with keeping the train neat and orderly and returning completed trip reports to assist in evaluating the service.
We ask that you be work at least one trip a month.
In Maine this program has been invaluable in creating a welcoming environment on the train and providing on the ground information to Trainriders Northeast and the train operators. We think we can do the same in Vermont.
This is an ideal way for you to become more involved in the nuts and bolts of what it takes to provide attractive transportation on the railroad. It’s a chance to help people. And you get to ride trains!
Of course only some people will have time to offer. The rest of you can help by becoming a full member of Trainriders northeast and offer a financial contribution to help offset the cost of training and coordination (as you might imagine, this program must be of professional quality with professional training and standards and it does require resources).
It is easy to talk about supporting more trains. Trainriders Northeast is doing something tangible, and making it possible for you to do the same.
